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Privacy Policy

Dreamland — Personalised Bedtime Stories

Effective Date: 8 July 2026
Dreamland is a children's app. We take the privacy of children and their families extremely seriously. This policy explains exactly what data we collect, why we collect it, who we share it with, and what rights you have. If you have any questions, contact us at hello@visitdreamland.com.
01

Who We Are

Dreamland is a personalised bedtime story application operated by Dreamland ("we", "us", "our"), based in Cyprus. You can reach us at hello@visitdreamland.com.

Dreamland creates personalised AI-generated bedtime stories for children. Features include Family Narrator (voice recordings by grandparents and loved ones), AI-generated audio narration, and personalised story illustrations. This Privacy Policy applies to all users of the Dreamland mobile application and website at visitdreamland.com.

Dreamland is designed for parents and caregivers. All accounts are created by a parent or guardian aged 18 or over. Children do not create accounts independently. The parent or guardian is the account holder responsible for all child profile information.

02

What Data We Collect

Account Information

When you create an account we collect your email address and a securely hashed password. We never store passwords in plain text.

Child Profile Information

Children's data. To generate personalised stories, you provide your child's first name, age range (3–5, 6–8, or 9–11), gender, and the name or description of their favourite toy or companion. This information is used solely to create personalised story content. It is never used for advertising, profiling, or any purpose other than generating your child's stories.

Story Content

We store the stories generated for your child — including story text, AI-generated audio, and illustrations — linked to your account. Stories belong to you and can be deleted at any time.

Family Narrator Voice Recordings

When a family member uses the Family Narrator feature, we store their voice recording securely. Before recording begins, the narrator sees a clear consent notice: by submitting the recording, they consent to their voice being stored and played back to the named child. Recordings are linked to a family code so loved ones can contribute across devices, and are stored separately from your account. For this reason, Family Narrator recordings are not automatically deleted when you delete your account. To request deletion of a narrator recording, email hello@visitdreamland.com and we will remove it.

Toy Photo

If you choose to photograph your child's toy to personalise illustrations, the photo is stored so your child's stories keep their illustrations. Specifically, the photo is embedded within the associated story record and stored on our servers, and a copy is also held in your device's local storage. The photo is sent to our AI providers (Anthropic and OpenAI — see Section 5) to describe the toy and generate the illustration. Toy photos are retained for as long as the associated story and account exist, and are deleted when you delete the story or your account. On your device, the local copy is removed when you delete your account or uninstall the app. We only ever use a photo of the toy — never a photo of the child.

Usage Data (with your consent)

We ask for your consent before collecting any usage data. Usage logging is off by default. If you opt in, we record a small amount of anonymised usage information (such as which features are used) in our own backend and database infrastructure, to help us understand how the app is performing and improve it. This information is first-party only: it is not linked to advertising, is not sold, and is not shared with any third-party analytics provider.

You can withdraw consent at any time in app Settings, which stops all further usage logging. If you do not consent, no usage data is collected and full app functionality is unaffected.

Device and Technical Information

We collect your device type, operating system version, and IP address for security, rate limiting, and service operation. IP addresses are not linked to user accounts and are retained for up to 90 days.

Family Code

A unique family code is generated server-side and tied to your account. This links your account to Family Narrator recordings from loved ones and persists across devices and reinstalls when you are logged in.

Subscription Information

We do not store payment card details. All billing is handled by the Apple App Store, Google Play Store, or RevenueCat. We receive only a confirmation of your subscription status.

03

How and Why We Use Your Data

PurposeData UsedLegal Basis (GDPR)
Generate personalised bedtime storiesChild name, age, gender, toy descriptionContract performance
Generate AI audio narrationStory textContract performance
Store and play Family Narrator recordingsVoice recording, linked story and userConsent (obtained before recording)
Manage your account and subscriptionEmail, subscription statusContract performance
Improve the product (if you consent)Anonymised, first-party usage informationConsent
Prevent abuse and protect the serviceIP address, request patterns, bot-protection checkLegitimate interests
Send bedtime reminders and narration alerts (if enabled)Push notification token / device identifierConsent
AI-generated content disclosure. All stories, audio narration, and illustrations in Dreamland are generated by artificial intelligence using the information you provide. Story text is generated using Anthropic (Claude); story illustrations and audio narration are generated using OpenAI. AI-generated content is clearly labelled within the app.
04

Children's Privacy

Dreamland is for families — not children directly. Parents and guardians create accounts and manage all child data. Children do not have their own accounts and do not interact with consent flows, payment systems, or data collection interfaces.

We do not:

Dreamland contains no advertising of any kind, on any screen — including parent-facing screens. The information a parent provides about their child is used solely to generate that child's personalised stories.

COPPA (United States)

We do not knowingly collect personal information directly from children under 13. All child data is provided by and managed by parents or guardians. If you believe we have inadvertently collected information from a child under 13 without parental consent, contact us immediately at hello@visitdreamland.com and we will delete it promptly.

GDPR and the UK Children's Code

For users in the European Economic Area, the United Kingdom, and Cyprus, we process personal data in accordance with GDPR. We apply data minimisation and best-interest-of-the-child principles required by the UK Children's Code and GDPR-K throughout our product design.

05

Third Parties We Share Data With

We share limited data with trusted services to operate Dreamland. We do not sell personal data. We do not share children's personal data with any advertising platform.

ServicePurposeData SharedPrivacy Policy
Supabase Secure database and backend hosting (EU region) Account, child profile, story, toy photo, and narrator recording data are stored here. supabase.com/privacy
Anthropic (Claude) Generating story text and describing the toy photo Story prompts including child's first name, age range, and toy description, and the toy photo for description. No email or account data. anthropic.com/legal/privacy
OpenAI Generating story illustrations and audio narration The toy photo and story details for the illustration, and story text for audio. No email or account data. OpenAI does not use API data to train its models by default. openai.com/privacy
RevenueCat Subscription management (mobile) User ID and subscription status only. Payment processing handled by Apple or Google. revenuecat.com/privacy
OneSignal Delivering push notifications (only if enabled) A device/push identifier, used only to send notifications you have enabled (such as bedtime reminders or narration-ready alerts). onesignal.com/privacy_policy
Google Google Sign-In (only if you choose it) Used only if you sign in with Google, to authenticate your account. We receive basic account identifiers from Google. policies.google.com/privacy
hCaptcha Bot protection on web-based sign-up and promo redemption A bot-protection check on the web. No personal profile or child data is sent. hcaptcha.com/privacy
SMTP email provider Sending transactional emails Your email address, used only to send account-related emails such as password resets.
No advertising, no data sales. Dreamland contains no advertising and no third-party advertising or analytics SDKs. We do not sell personal data or share it for advertising or marketing purposes. We share data only with the service providers listed above, and only to provide the app's core functionality.
Data Processing Agreements. Where required by GDPR Article 28, we rely on the data-processing terms of the providers above. Data transfers outside the EEA are covered by Standard Contractual Clauses (SCCs) or equivalent transfer mechanisms.
06

Consent Management

We ask for your consent clearly, before collecting the relevant data. Here is what requires consent and when:

WhatWhen We AskIf You Decline
Usage data collectionBefore any usage data is recorded (off by default)No usage data collected. Full app functionality unaffected.
Family Narrator voice recordingShown in the recording screen before the narrator beginsRecording does not proceed without acknowledgement.
Push notifications (bedtime reminders, narration alerts)When you enable reminders in SettingsNo notifications sent. Can be enabled later.
Microphone accessWhen you first use Family Narrator recordingRecording feature unavailable. All other features work normally.
Camera accessWhen you first photograph your child's toyManual toy description used instead.

You can review and withdraw any consent at any time in app Settings or by contacting us.

07

Data Retention

Data TypeRetention Period
Account information (email, hashed password)Until account deletion, then permanently deleted
Child profile informationUntil account deletion
Generated stories, AI audio, and illustrationsUntil you delete them or delete your account
Toy photosUntil you delete the story or your account
Family Narrator voice recordingsStored separately from your account (linked to a family code) until you request deletion via hello@visitdreamland.com
Anonymised usage information (if you consent)Retained in aggregate to help improve the app, until you withdraw consent
IP address and server logsUp to 90 days for security purposes
Subscription statusUntil account deletion
08

Account Deletion

You can delete your Dreamland account at any time directly within the app:

  1. Open the app and go to Settings
  2. Scroll to Account
  3. Tap Delete Account
  4. Confirm deletion

Deleting your account permanently removes your account data, child profile information, saved stories, AI-generated audio and illustrations, and toy photos from our database. A local copy of some data may remain in your device's local storage until you uninstall the app.

Family Narrator voice recordings are stored separately (linked to a family code) and are not automatically deleted when you delete your account. To request deletion of narrator recordings, email hello@visitdreamland.com and we will remove them.

If you have an active subscription, please cancel it via the App Store (iOS) or Google Play (Android) before or after deleting your account, as account deletion does not automatically cancel a store subscription managed by Apple or Google. Some records maintained by our service providers (such as OneSignal and RevenueCat) may be retained according to their own retention policies; you can request their removal by contacting us.

You can also request account deletion by emailing hello@visitdreamland.com. We will complete deletion within 30 days.

09

Your Rights

Under GDPR and applicable data protection law, you have the right to:

You can delete your account and most associated data directly in the app (see Section 8). For data without an automatic in-app deletion path (such as Family Narrator recordings), or to exercise any other right, contact us at hello@visitdreamland.com.

To exercise any right, contact us at hello@visitdreamland.com. We will respond within 30 days.

To make a complaint: in Cyprus — Commissioner for Personal Data Protection (dataprotection.gov.cy). In the UK — Information Commissioner's Office (ico.org.uk).

10

Security

Our security measures include:

We will notify you promptly of any data breach affecting your personal data as required by GDPR Article 33.

11

Cookies and Local Storage

The Dreamland app uses device local storage (not browser cookies) to store your session, preferences, and cached story data. This data stays on your device.

We do not use tracking cookies, and we do not use advertising identifiers. Dreamland contains no advertising.

The visitdreamland.com website uses only essential cookies necessary for the site to function.

12

Changes to This Policy

We may update this policy as the product evolves or as legal requirements change. For material changes, we will notify you by email and via an in-app notice at least 14 days before changes take effect. The effective date above always reflects the most current version. Previous versions are available on request.

Continued use of Dreamland after changes take effect constitutes acceptance. If you do not agree, you may delete your account as described in Section 8.